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Toys R Us
Found 28 reviews / complaints
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Toys"R"Us
Toy "R" Us Pulled a Bait & Switch

I went to the Toys "R" Us on 1960 in Houston, Texas on 12/7/08 to purchase a bike I saw in a flier. At the store, I saw the bike advertised, but there were 4 or 5 bikes on a rack too high for me to reach so I was told to go to the check-out counter and someone would assist me. I paid ...

ToysRUs
Awful company

I ordered 2 items from Toysrus.com on 11/24/99. I received one right away. When I hadn't received the other within two weeks, I contacted their customer service (30 minute wait on the phone) and they assured me it would be out within 4 days. After 4 days, I checked my order status online. It still ...

ToysRUs
Bad place for shopping

My wife & i are expecting and registered at Toys r us... She wanted a dresser there and and a family member in oklahoma wanted to give it to us here in Texas. The item was "Temporarily NOT AVAILABLE ONLINE"... So. Being reasonable people they bought a $325 gift card and sent it to us. ...

ToysRUs
Put Right

September 14, I posted a criticism about ToysRUs how unproffessional the team was in my experience while attempting to buy a doll for my son's birthday. I had been informed the product I'd chosen wasn't available because of it being positioned on the ledge in error. After I named the 1800 amount ...


ToysRUs
Unprofessional

September 14 I got my 4-year old son to toysRus for his birthday. He was permitted to choose anything of his desire. We used 45 minute. Searching. Lastly he discovered what he desired. Star Wars product. He got the toy towards the table and we were rudely informed that people couldn't buy the doll. ...