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ToysRUs
Found 28 reviews / complaints
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Toysrus
Brake adjustment

Manager of Watchung, NJ store was rude and unbending concerning the store policy of not addressing problems beyond 90 days after purchase. My 2 bikes needed a simple brake adjustment 8 days after the 90 day period elapsed. A simple adjustment which probably would have taken a couple minutes and ...

Toysrus
Toysrus Unbending policy

I bought 2 electric bikes (a substantial purchase) at Toysrus and the handbrakes never worked correctly. A simple adjustment was needed. Unfortunately I waited 8 days too long to bring this to their attention. I spoke to the manager, I think his name is Mike, at the Watchung, NJ store asking him if ...

ToysRUs
Bait and Switch?

Polly Pocket So Hip Cruise Ship Playset listed as not only a ToysRUs exclusive but $39.98. With Free shipping on orders $49. So I ordered that and a few small items for stocking stuffers totaling $50. After 2 days I recieved email that the two small items shipped. The items cost about $10 and I was ...