I purchased a Tobi steamer and Tobi Tree. I did not open it until many months later due to illness and other events (dealing with the death of a loved one and legal issues). When I opened it and used it the item broke on the very first use. We could see no way to repair it. Upon calling the company ...
On December 10th I ordered ONE Tobi clothes steamer. I received TWO. I immediately emailed Tobi to inform them of the mistake but got no response. I also called their customer service department and was told the second steamer would make a nice Christmas gift. I called and emailed seveal times ...
My husband purchased the Tobi Steamer on 12/14/07. It arrived late after Christmas and spending an additional rush $9.95 s/h. The package arrived Dec. 26th. The parts were missing for the upholstery attachment and the carrying bag was also missing. The order was also missing the "free travel ...