We'd had a TiVo Series 1 that we barely used, so in January when TiVo had its offer to transfer a lifetime subscription for $199, we decided to buy a TiVo Series 3 and transfer the lifetime subscription from our Series 1 to the new Series 3 since we had bought a new Sony HDTV. At the time TiVo ...
I'm writing about an apparent deceptive business practice by TiVo and the complete unwillingness of customer support to remedy my situation. In summary, I purchased a package with 1 year pre-paid service with the intent to activate later. Upon opening the packaging I learned that it had been ...
Poor Service Tivo has the worst customer services I have ever seen. They were not capable of making a simple credit card information update wich resulted in me having to call over six times and loosing many of my recordings. Not only were they not able to fix a simple problem but the make you wait ...
My husband and I have enjoyed TIVO for well over a year and a half.in May I called your Customer Service number to cancel my account due to a recent move. The representative I spoke to was both professional and pleasant and informed me that my account was cancelled. Now, 6 months later, I have ...
I am SOOOOOOOO tired of paying high cable bills. I recieved a Tivo over the holidays and have to say it almost makes the comcast bill palatable - and thats saying a lot! I have a D2T2 and now there truly is always something worth watching when I have a moment:-) ...
TiVo charged my credit card for $142 I did not authorize. In October I paid TiVo $12.95 by credit card for a month trial of the service. I cancelled the TiVo service at the end of the first month, at which time the billing rep told me it was cancelled within the trial period and gave me a verbal ...