I'm in South Carolina and I called TWC to pay my bill. But I needed to find out about unexpected charges on my bill. I was on a promotion plan which they charged me full rate then credited part of it but didn't credit the taxes of $13.69. I tried to tell the Rep that was incorrect she tells me it ...
We sre moving to a new place blocks away have given them over 2 weeks notice and they still can't have our service hooked up on the day that we move? They flip a switch and they can't do a simple change over for over a week after we move?? ...
I cancelled my service with TWC last week and hired a new service provider. When my wife dropped off the equipment she was told we had no balance and there would be no further charges. Yesterday, TWC drafted $230 from our checking account. When I called in to ask about the charges, the rep told me ...
Sunday, August 14, the family sat down to play cards and watch TV with guest only to find our cable was totally scrambled and no sound. Another TV in master bedroom had the same problem. We called customer service to report issue and could not get a technician out to service problem until Tuesday. ...
On Sunday August 14, the wife and I had company over all day. Early evening after dinner we decided to play cards and watch TV and we had no cable and no sound on the TV.in further checking our bedroom TV which has the same box as the livingroom TV has on it was doing the same problem. We called ...
Is it legal for Time Warner to automatically renew a contract without verification from the consumer? I called Time Warner on Dec. 19 to downgrade my service because I just cannot afford their ever increasing prices. The rep told me I had until Jan. 7 to decide if I wanted to cancel or downgrade or ...