I have been waiting for my additional services to be added for 5 days now. I am told a different story each time I call. I was scheduled for an installer to come and connect at the pole and this was after 5 days of calling. I was told by chat support that my appointment had been cancelled since ...
I ordered and picked up self install kit on 4/4. I took it home and followed the directions and it didn't work. I called the support number and was told that they needed a week to port in my phone number. I advised I needed a new phone number I wasn't importing anything. They ignored that plea and ...
On Mothers day, I was unable to connect to the internet so I had called TWC.in the process of trying to get me connected, the technician noted a problem which would require a technician to come to my house. I made an appointment for the next day for after 12:00. The operator asked for a phone ...