I am a one and one time only customer of Thompson Cigar. I waited on hold for approximately 30 minutes to have my call answered by a person with a minimal command of the English language and a very short temper. I asked to order a sampler and was told that I had to order an upgraded version to get ...
Really pleased with Thompson Pipes and Hoc Mai-Customer Svc Supv. 5/8/08 I ordered cigars and a humidor, both items arrived within 5-7 days as promised. The pipes were great, the humidor was broken. I named Customer Svc and after being about the telephone for forty units obtained A - 30% discount. ...
I said yes to some free sampler to that the telephone lawyer explained he'd then add free Padrons. Once the bundle came I owed $121.00 and was an associate of thier cigar club. I was never expected to participate. I delivered all of the pipes to get a return exactly the same evening after speaking ...
I also fell prey for their Cigar of the Month Club baloney. I've been a Thompson Cigar client for a long time. That is today background (attempt Pipes International). I have just recently had "Customer Support" issues with them. Although deciding my last phone purchase I had been scurried ...
I had been put in a cigar "club" that instantly taken from my checking acct a computerized purchase that used to do not need or order. When I delivered the cargo and terminated my "club" account I had been transferred to some very hard to comprehend, asian accented, lady who had ...
I ordered the Gladiator Sampler from Thompson Cigar in January. Their catalog shows a metal case that has a foam interior with cutouts to hold 12 cigars, a humidifier, a bullet cutter and a guillotine cutter. The sampler also came with their humidor solution and twelve cigars. Cost was $59.00. ...