I had never had any issue with an order from think geek until about 2 weeks ago. An item that came free with my order as one of their promotions arrived broken. Within 48 hours of my email registering the issue, I was sent a shipping notice of a replacement item. I was not asked for any pictures of ...
Paid $41.37 (included shipping) for two t-shirts from thinkgeek.com. Paid $5 something to return them as they were a little too geeky for my closet geek son. They refund $29.73. Charge a $5 restocking fee to return t-shirts. It took 2 emails and a phone call talking to two different people to be ...
I delivered ThinkGeek.com an order for countless bucks of gifts on 10/7/10.By 10/19/10, they nevertheless hadnot delivered! Their customer support was difficult to achieve, place me on-hold, explained anything complicated about requiring a "Level-2 authorization." I waited on hold quite a ...
I sent ThinkGeek.com an order for hundreds of dollars of gift items on 10/7/10.By 10/19/10, they still hadn't shipped! Their customer service was hard to reach, put me on hold, told me something confusing about needing a "Level 2 approval." I waited on hold a long time more, they said ...
I recently purchased multiple t-shirts through thinkgeek.com to the value of US$203.40 (AUS$277) and my credit card was immediately debited of that monies. Within 5 mminutes I had received an email from the company saying that they would not be sending the products unless I provided them with ...