I have been charged $9.99 for MobTV, when I have not been using it. I have told them the last several months that we are not using and to remove the charges. I have 5 phones on my account, one month it shows up on one phone, the next month it shows up on a different phone on my account. ...
I was charged for "TRUE DIGIT LLC", "TRUE DIGIT" and "Mobile Saphire". These were all charged to my account when the phone was out of server. The phone was dropped in the toilet, 2 days prior to these charges, therefore the battery and sim card were both removed from ...
I called and cancelled my T-Mobile account on 10-20-11, and moved to Verizon. Was told that I had renewed my contract the previous January, so there will be a large early contract termination fee. (I NEVER called to renew the account.) The 2-year contract started on 12-30-08. After 2 years, it went ...
Looking for other individuals who have been ripped off by T-Mobile's new fraudulent billing practices - especially those involving the new "restoration fees". Since they instituted the fees, they have eliminated WITHOUT WARNING any grace periods and they no longer notify you of pending ...
On the day of Otober 24 I called T-mobile about questions concerning my 2Gb data information in my contract. I spoke to many different representatives concerning this matter none of them would explain to me where it states how the 2Gb data is used and determined. So I called a second time during ...
I'm just going to publish my BBB complaint. T-Mobile is absolutely not forgiving and want to quote their T&C and my mixed usage numbers in their response. Totally unprofessional of them. COMPLAINT ACTIVITY REPORT Case # *5582 Better Business Bureau serving Alaska, Oregon & Western ...