On 3-13-12 and 4-13-12 there was a 9.99 charge each time for Click Gen. Knowing that I had not charged anything to my cell phone, I called T Mobile the first month to inquire what the charge was for and they told me it was for some kind of ring tone or wallpaper purchase and they could not credit ...
Seems every 3-4 months they try to bill extra on services that i do not use nor need. It's always web access on my phone... I don't even text (have a block on that) much less use the web on phones, which is why i don't own a smart phone. Had a block installed on the web access too (which i ...
Made a deal over the phone with the royalty dept with a manager named sherry... Ended up paying what we agreed on on the spot a month later on my next bill I payed for the full price of the new phone plus extra fees for a second time I have gotten the run around by reps managers and everybody I ...
Illed repetedly. All form true digit for charges, monthly by t-mobil, not ordered or authorized by me. Outragious how much does t-mobil get paid to assist this 3rd party billing scam??? All from true digit ...
I called T-Mobile and verified coverage where I live, per there map and phone, they assured coverage, so I ordered phones (2) and after one week no service, I have called every week since, not only terrible phone service terrible, customer service, I never was given the option to get out of the ...
Seems like every 3-4 months this company tries to jack me for services i don't use or need. Don't know what it will take to make them understand, but they do speak english... Maybe they don't listen or just don't care. ...