I followed the instruction meticulously, having been through rebate h*l before. Sent in the original barcodes cut from the packaging, as instructed. Waited 10 weeks. They said, "We have no record of your submission. It must have been lost in the mail. Send us copies of the barcodes." Of ...
I called T-Mobile to set up a payment plan, but they ended up charging me the entire bill! They said it was because I had EZ Pay set up which automatically took the amount from my account, but they didn't say it was going to be taken out even after I set up a payment plan. I incurred over $500 in ...
This letter is a copy of my second attempt at trying contacting an actual person from T-Mobile Customer Relations (which has been next to impossible) in regard to my T-Mobile account number xxxxxxxx and cellular number XXX-XXX-XXXX. The issue I am having is that I have been charged an out of ...
I seriously think that t-mobile is a true ripoff. They add all these retarted fees and things and makes your bill go sky high. Ive had t-mobile almost a year and im seriously dissatisfied with their service. My bill is supposed to be 78.96 a month and my bill is never under 150. I never go over my ...
T-Mobile promised a $100.00 credit to my account from a billing error. After 5 months and numerous phone calls promising that they would make the credit they never did. Don't use T-Mobile, poor service, a lack of customer service, and numerous lies, is what this company is all about. ...
I purchased a new phone which offered a $50.00 rebate, and later T-Mobile sent a letter listing several excuses for refusing it, which were never mentioned before, or ever, as reasons for eligibility. ...