I recently attempted to update my Norton 360. After several failed attempts, I decided to search online for possible solutions. When I navigated through Symantec 's website, I found a location where you could chat live with a technician. I connected and was asked for permission to allow the ...
The Norton 360 GUI under PC Security kept saying I was At RISK that a virus scan need to be ran. I would run a scan but the software would not update. It still said I was At RISK and did not record the date under Last Scan. I connected to Symantec support and established a chat screen with a ...
I also had a virus program enter my new computer recently after I downloaded the norton antivirus 360. I contacted online support that confirmed I had a serious virus. They went on to explain that I need to pay 99.00 to get rid of it on top of the 70.00 I just paid for the supscription. ...
Norton 360 allowed a program called 'fakeavwarning. Trojan' into my computer, which caused it to crash. I had to recover my hard drive with the factory recovery disc, losing all my hard drive files. I thought "Good thing I have online backup!"&NOT! I used the 'restore files' ...
Payment of $119.98 posted 10/24/08 on my Citi Master Card to renew Norton subscription for another year. I have just received an email notice saying I need to pay again to renew my subscription. I have the "360' software, which I would like to maintain. Dana Lundquist [email protected] ...
Symantec's Norton's antivirus protection software filtered a virus (Trojan. Brisv. A! Inf) on my computer. Symantec's instructions were to go to THEIR website to download a removal tool dedicated for this virus. The tool could not find the virus even though the infected folder was on my desktop. I ...