I have tried (via their web site) to shut down my cell phone service. The computer always answers with, "Our reps are busy, try back later". Later never comes as this is their standard reply (when I call, anyway). I've written to the, Better Business Bureau" and again, no reply. ...
I purchased a smartphone from Straight Talk via my local Walmart store on 10-30-12. I was able to register and activate it and it worked fine that day. The next morning I could not make outgoing calls. I contacted them via a different phone and the rep had me do several procedures and it was ...
This all started 1 month ago as I was on the road for business. My initial telephone number was 775-xxx-xxxx. I proceeded to top up with the unlimited plan of $45 as I always do. I topped up over the phone via credit card. The representative confirmed that I would have my same number and all was ...
I purchased a $30 refill card by mistake. I meant to purchase a $45 un-limited card. I called in to see if I could pay the difference and my call was answered by a spanish-speaking woman. I could not understand her. At any rate she said I could not pay just the difference but would have to pay the ...
When I bought my new phone, I transferred my number from my old StraightTalk phone to my new phone that I bought for $125 about a month ago. Now the phone listed on my account on StraightTalk is a different number. StraightTalk apparently changed my number, and when I called StraightTalk thinking ...
My phone broke and while a new phone straight talk sent me was in transit I was unable to use my calling credit. No problems with that. The whole phone replacement took about 1.5 to 2 weeks. When I received my phone, I activated it following the instructions and, got the phone number I was ...