When I purchased an HP G71-340 laptop computer from Staples, I was sold a three-year extended warranty that was seamlessly to continue the HP 1-year warranty for 2 additional years. Before the HP warranty was up, I contacted them with a computer speaker problem. They failed to resolve the issue. I ...
Contacted customer relations after didn't get response i wanted from customer service online and still no help with neither agent andcalim they want to keep my business but didn't try to do anythign to keep my business best buy custoemr relations wanted to get me as a custoemr and since wouldn't ...
I just came back from the Staples in Bloomfield, NJ and I went to do a fax. Did my fax and waited patiently to pay for this fax when all of a sudden it was my turn in line and he tells me to go to customer service to pay for my fax. I was walking to customer service and he took care of everyone ...
When paying some electronic devices at the register, Staples employees started selling me the protection plan and telling me how great the plan is. I would get full refund if Staples is not able to replace the item in the future.instead of getting full refund, Staples issues a cash card which can't ...
I decided to put Staples on my trusted resource list. I thought they had earned it after settling some pretty serious issues (not of their doing) in as good a way as I could have expected. That all changed on one online order. I would not have known of Corporate procedures that are purely self ...
Staples has the WORST customer service ever. Once, I asked for a redirection to a certain product line, and they said they wouldn't have stock of it until the following week. After two hours of searching, I found what I was searching for in the very back of the store. Worst service ever. ...