They don't process the monthly payment on time, then they charge you a late fee. They make threatening calls and demand payment in full including new purchases that they haven't billed for, with the promise that once the payment is made they will credit the late fees to the account. They lie about ...
I've been dealing with SST since '06, my car was financed through them which I wish I had a magic wand to make them disappear. Since '06 I had nothing but TROUBLE. The service reps when the call (NUMEROUS times a day) are rude, and disrespectful. I recently spoke with a rude rep when I told her I ...
My wife has an account with SST, which I am not on. Today, I called to make a phone payment, and was told by the agent that she could not give me any info on the account. Fair enough, I understand right-to-privacy and such. However, when I asked about a minimum I could make for this month, she ...
I have so many complaints since my account was sold to this company! But my main complaints as of this moment are: 1: WHY when I tried to use my card tonight, was it refused, when I've got over $3000 in available credit, and I'm up-to-date with my payments?! Now I have to wait til Monday to call ...
About two years ago, my credit card acct was sold to SSt card services in Columbus, Georgia, (without asking me). Several months later, I was told I had a late payment, even though I thought I sent it on time. This is the only late payment I have had. My interest rate shot immediately to 28.99 %. I ...
My Providian card was sold to SST. I was not notified of the change. I had paperless billing with Providian and never missed a payment. I did receive mail from SST, but as with 99% of other card users with excellent credit, I thought it was just another junk mail offer. When I was finally contacted ...