AS A FORMER SPRINT EMPLOYEE, I have witnessed firsthand accounts of phone technicians intentionally spraying trace amounts of water onto device motherboards as a way to make the customer pay the $99-$119 charge to get a replacement device. I've seen it done many times. A motherboard takes hours to ...
I was previously with Nextel before the acquisition and became a Sprint customer in approximately 2004. I never had a problem with them until I started actually paying attention to my billing statements to see why I was paying so much. Soon I realized that I was being overbilled for prorates that ...
I was a NEXTEL customer since 1999 primarily because I needed the walkie-talkie feature to deal with my customers. I paid my bill every month like clockwork. However, ever since Sprint took over, things have really sucked! On March 26 they cut my phone service off because they had not received my ...
I was reviewing our family phone bill. I noticed a 61761 charge of 24.95 has been charged for the past 4 billing cycles. HMM I thought since when did the town I live in start charging a cell phone tax. We called Sprint Nextell on 3/23/09 to discover what reads: 61761 service of 24.95 is not a tax ...
I had purchased a Broadband wireless USB card for my laptop. When I was able to get a more relieable internet connection I gave the USB connector to a friend. She took is down to the store paid the last payment plus another $80.00 to have it transferred over to her name. Last month, I received a ...
Hi, everyone! Do here my horre story about this company. Trust me! I have been a customer, for ten years. The year was Oct 10. I signed up for nextel service w/wakki talki. The service was great, the phones was RIP Citi, but worked good, for 4.5 years, until Sprint bought out, the owners of Nextel. ...