Just a word to the wise. We've had Sprint Nextel IDEN service for years. We've had nothing but TROUBLE with them. Lousy, horrible, lackluster service. They must have hundreds of pages of notes in regards to phone calls from us, as do we as we make notes every time we communicate with them. Now, ...
A follow-up to problems with a promised refund for a restocking fee that was not fully honored. I wrote to Daniel Hesse, Sprint's CEO, hoping the company cared about what their customers were told, how they were treated, and asking Sprint to honor promises they made. The resulting phone ...
In early January I bought a Sprint phone. When I returned it I was told there would be a $35 restocking fee. I called Customer Service and a supervisor agreed to remove the fee for a phone that did not do some of what was promised and had at least one operational defect. Because of his help we ...
I was first offered a plan back in July. When i chatted online with rep. To get plan that I was origanally offered they stated the will not offer me the plan that was first offered to me. I advised them that sprint had the habit of always going against their word. I was then offered another plan ...
We bought a Sprint phone. The date of the end of our contract came and gone long ago. Last year, the Sprint representative said we were not using all of our minutes and asked if we wanted to switch rate plans. We did. Then, this year we find out Sprint tortures animals by sponsoring cruel rodeos. ...
A loyal ten year sprint/nextel cutomer upgrading my phones and jumping through nine hoops to apply my rebates in time. Activation was on 3/6/06 haven't received my $340.00 rebate it's now nine months later. I called countless times jumped through more hoops sent past bills what have you, and not ...