I had a 1 year contract at 11.7 cents per kilowatt. I renewed at 13.4 cents, and got written confirmation. They then charged me 20.1 cents per kilowatt even after calling customer service. Ripoff, and customer service would not even fix it even after pointing out written confirmation. ...
A vietnamese representative of Spark Energy had advertised me that his company will be able to beat other rates. He promised me a rate of 0.069% and 0.022%. When I received the electricity bill the next month, the rate was not what he promised. I calculated the usage; the 0.069% rate is correct, ...
I would like to file a formal complaint against Spark Energy of Houston, TX. I was a commercial customer of Spark Energy a couple of years ago. After the transfer of my store to another party, I contacted Spark to close my account. I was told the account could not be closed until the balance was ...