I ordered on July 30th in the amount of $95.68. Customer Service strung me along until on Sep. 6th Customer service said they would credit my account because they are unable to deliver to my area (Albany, NY) because of injunctions and agreements between UPS, FEDEX and USPS. I was told my account ...
I placed an order w/this company on 10/13/09 & when I had not received any confirmation/status notifications by 10/19/09 I called & was advised they had sent an email requesting a driver license copy before transaction could be completed (which I never got) so I told them to cancel/void the ...
I placed an order on 5/24/09, mailed payment by check. I was told that there was a 10 day waiting period for shipment. After the 10 day period, my order was stuck in "warehouse processing". I have called on numerous occasions, emailed and was told that my order would be shipping. When no ...
Paid for items that I have NOT received from this company totaling over $100. Company states my order was sent to Mexico, but company cannot contact Mexico warehouse via phone, only email (odd to say the least). I requested a refund and they stated NO. Its now been 2 weeks sinse this supposed ...
Placed order on October 16 ($53.47) my CC was charged within minutes. Today is November 4. My money is gone and I have no product. I have written two emails which have gone unanswered. Bought product two other times before with no problems, however those purchases were made long ago. In conclusion, ...
On July 9 I ordered cigars from these people. I paid $17.49 s/h after smoking 1 or 2 they began to fall apart. I called customer service spoke to some guy named Chet. He told me he would send me out some fresh ones and to throw out the old ones. About a week later I did receive the new order. Once ...