Signed up for free trial in February, never really used service so can't speak to reliability, started trying to cancel in mid-July. They have a 'Cancel' button on their website, takes you to a screen to input your account info, and then you get a message saying the the 'Process failed, please call ...
I was looking for an internet fax service & signed up for 30 day trial subscriptions with a couple of companies. Some were better than others but SmartFax didn't seem to work out and I emailed them according to the email link on its website. I got absolutely NO response, where as the other ...
I used the company to recieve two faxes, and then cancelled the service on August 3rd, '08 with an email written as per their websites instructions. On August 30th, I recieved a bill for $15.90, with a list of itemized deductions. One for their "Pro" service, which I never subscribed to, ...
The first issue is that the fax service faileed to send 3 individual faxes of a resume. I was told by Michael that the system administrator was working on the issue. I sent a 4th fax and received a confirmation of delivery. I did not for the first 3. That was when I contacted their live chat dept. ...
Do NOT sign up for this company's service. I recently attempted to cancel my Smartfax service, and I am still furious about their "policy" and the treatment I received. First, I contacted them online and was told to download the cancellation form from the website. While online with the ...
Have you ever tried something and then regret it. Well that should be SmartFax new promo: Try it, Regret it. The faxing service was marginal at best but their automated billing system is even worse. To top that, they make it impossible for you to cancel the service AND continue charging your ...