I purchased a high end mattress from Sleepy's in Bohemia, NY. I was told at the time of purchase that I had to purchase a $119. Mattress cover or my warranty would be void, the mattress comes with a 20 yr non pro rated warranty. I purchased the mattress cover and used it all the time. My mattress ...
Mattress was bought in december of reported a defect on one side of mattress-sagging and rolling out of bed. Called the company informing them of the problem. They sent a person to the to the house to inspect the mattress, the method of rolling a bar across the mattress to check for leveliness. ...
ISSUE #1: Upon receipt of a Sleepy's $2000 mattress 2.5 years ago, there was an EXTREME chemical smell eminating from the mattress. Was told by Sleepy's that once it left their warehouse, they were no longer responsible and they would not help us. (subsequent conversations with their customer ...
To Whom it May Concern; I am writing to dispute the determination based on the mattress inspection performed by your representative Roy Jasinski at my residence dated October 22nd 2007. During the inspection I observed, I witnessed Mr. Jasinski video record himself measuring a three inch depression ...
This company floors me! They would rather save a couple bucks in REFUNDS by pushing off the inevitable claim until people either GIVE UP or TAKE THEM TO COURT! My story is similar to the others - bought the Kingsdown set VERY $ for me! 4 yrs later its sagging, giving me back pain etc. They decide ...