I often purchase online from their store, but I shifted and today live by one. And so I went inside for that very first time and really was excited. But the moment I strolled within the workers looked over me like I didnot fit and didnot ask basically needed aid. Because it was my very first time I ...
I have been a steady customer since they came to NY Recently I bought several things including a Stila primer, whose pump didn't work. I tried to exchange it the following day, with the receipt, my credit card and my'beauty insiders card'. They wouldn't exchange it without 'state issued i.D.'. They ...
My two sisters and I walked into Sephora and asked if they would have time that day to do a consultation for one of my sisters. We were willing to come back when there was an available time. The woman we spoke to (yes, the MANAGER) said that everyone was on lunch at that time. I commented that we ...
I have been trying to find out the status of a return made at the beginning of October for a month now. I call, and am disconnected. I email, and am told the phones are fine and call. Once, I was told to email another department - without the address to send that email. I have been given ...
Disgusted! I received " Sephora VivaBox" for Christmas. It's a sampler of high end fragrances w a gift certificate included for full size choice of sampled fragrances. Sounds good? Well, I thought so too. Until I tried to redeem @ Sephora store in JCPenny's. Was told to take it to store ...
I'm really upset from the issues I observe from sephora and its own workers I'm an expert individual whom makes 7 numbers and that I am africanamerican they follow you round the shop, they don't provide me exactly the same support as additional customers, they suppose your stealing, they discuss ...