I requested a riding mower part on 5/3/07 from Sears with an estimated delivery date of 5/7 via telephone (800) 469-4663. I had been informed it had been accessible, and responded that it had been not on back order. While it didn't appear on 5/8 I named Sears and was informed it had been on ...
In May. I purchased a new central air conditioning unit from Sears. The salesman came to my home, looked appraised the situation and told me what I needed and what the price would be. I agreed to have the work done. A couple of weeks later, the support people came out and imstalled the new unit. ...
I have been a Sears customer for over 20 years and I am sad to say that I am highly disappointed with the company. On March 24 I brought my car in for servicing at the Augusta, GA mall store. Upon arrival I explained that I needed to have my struts replaced and that it would be covered under the ...
My wife told me the Kenmore upright sweeper broke a belt and wanted it fixed. While I was in Galesburg, Illiois, I went to their store and was informed that they were out of belts for that particular model. I went elsewhere. Next I stopped off at a True Value Hardware store where the clerk started ...
Dear Mr. Aylwin Lewis, I'd prefer to reveal my current encounter together with your once trustworthy organization. None of it great. It regards not only merchandise quality, but client service and fix issues (mainly customer support). Additionally, it'snot always aimed at a particular shop, however ...
BEWARE of KENMORE Refrigerators and the Sears WARRANTY Serice. A complete waste of time and money. I bought both June at the Sears in Falls Church, Virginia. The fridge and warranty cost me approximately $1000 and some change. Its now April my warranty expires this June and I have had 4 service ...