I bought a 62' television from sears on may 18th it was a father's day/anniversary gift for my husband. On june 28th when we got up for work the television would not come on. I called sears that day and reported the problem. The next available appointment for repair on my tv was july 10th; 12 day ...
Sears, YOU SUCK! When it comes to customer service. My Kenmore diswasher stopped working after four years. Leaking all over the floor so i went online to set up an appointment to have their service department come out to the house and look it over. For their fee of $50.00. I took off work a half a ...
About four years ago I opened a sears credit card at the store and with out the clerk even asking if I wanted to use the card, she just went ahead and charged my card. I then asked her why she charged my purchase on my card and told her I didn't want to use my card, that I wanted to pay cash. She ...
I bought a Sears Kenmore front loader washer model 417.44092500 for $700 two years ago. It fails to go into the final spin. I checked around and it seemed like it was a timer so I ordered one on-line from Sears PartsDirect. Sears charged my credit card for $153.78. I then found out that this was ...
My 80 year old mother went to her local Sears for a new water heater. They charged her for the water heater ($300 and change) and then she arranged for Sears to do the removal of her old water heater and install the new one. Sears sub-contracted to a company that it was later found out had an ...
We bought our refrigerator from Sears less than three years ago. Last night, I noticed the freezer wasn't freezing. I called Sears Repair. Earliest appointment is six days out. Maddening, but only an inconvenience as we do have a larger freezer in the garage. This morning, realized that the ...