Sears shipping hurts! I've been awaiting a machine and dryer since feb!!! It's today May 25!!! The delivery man oscar gomez @ 915-850-4675 named me nowadays to verify shipping between 2:15 - 4:15 i said okay. He then calls me only a little later to inform me he is performed together with his path ...
We ordered a washer dryer and dishwasher. Keep in mind we have to work to be here for delivery. First delivery show up 2 hours late and dryer is vented incorrectly so they have to send it back for correction. Called center to arrange redelivery of correct unit and he tells me they will have to ...
Sears will never earn my business again. I have had problems before but this is it. I cancelled my Sears card sometime ago due to a bad experience. I placed an order online for the Bowflex #14689 on 4-16-08. On 4-23-08 I had not received any confirmation so I called customer service. They told me ...
The pilot light on my propane water heater goes out. I was told yesterday a repair man would contact me today but the day is gone! I called them again, got hung up on twice and still unable to get a repairman to fix it. I think my "Kenmore" days are over. But I will keep trying until I ...
Sears is about to lose our repair business, our extended warranty business, and our purchase of appliances, because of the shockingly bad customer service that has cost us so much time and frustration. I have made six telephone calls and my husband has made two just to get an appointment to get our ...
Some how, sears Kenmore service is claiming we ordered the wrong water heater for $410 model 33956. How am I to know? Sears should be the expert, all I was asked was height and diameter, then the order was placed and my card was charged. Then the service guy came home and told me it was the wrong ...