Contacted sears to fix my samsung dryer. Horrible experience. Horrible customer NO service. Will never buy anything from them. Kept me on hold for 25 minutes. Incompetent personnel here and in Mexico and the Philippines. What ever happened to their motto "satisfaction guaranteed"? They're ...
I bought a Kenmore Refrigerator (model #253.7031) in November 13. Today we went to get a filter for the ice make and water system and was told the filters are no long manufactured. They told us to call around and see if any parts or repair center might have some stocked! I am so frustrated and not ...
SUBJECT: We, the consumers, have a right to educate ourselves about misleading claims that companies make. This is one reason our experience is being told to warn other consumers that work hard for their money. It’s our opinion that SEARS made claims to us that were untrue and will not be honored. ...
I purchased a Kenmore Elite washing machine from Sears in Grants Pass, Oregon. Needless to say it was at a premium price, and not only looked good but for the duration of the warranty it performed very well. Exactly two weeks after the warranty expired, it stopped working. I called to find out if ...
In January of this year I contracted with Sears to do my kitchen remodel. From the in home visit to plan the layout to the actual work done everything went perfect. The employees Dan Puthoff, the salesman John the man who came out to measure, Roland the man who installed the cupboards and Shell ...
I did my research before I bought my new vacuum cleaner in 2007. Consumers Reports recommended Sears Kenmore Progressive. I bought it for my cottage. I paid over 300.00. It worked for almost 2 summers. It quit sucking in after very little use, because it was at my cottage. It sat in the garage for ...