Sears.com has a nasty habit of hiding any bad customer reviews of products on their website. Especially anything having to do with their in house brands such as Kenmore. They gladly accept customer ratings and reviews of their products that they sell and supply a star rating. But when a high end ...
This is a synopsis of the letter I wrote to Mr. Alan Lacy, CEO of Sears, on 8/7/06. I had an airconditioner in a small outbuilding that my kids I use as a recording studio. The air conditioner stopped working just prior to the California heat wave of and it wasn't repaired until after Labor Day. ...
My wife and I went to Sears on a Sunday afternoon to their appliance department looking for a microwave oven to replace the over range model which recently stopped working in our home. The prior one was over a decade old and served us well. We had Sears gift cards, so this was the impetus for us to ...
We purchased a vacume cleaner with extended warranty from Sears 2 years ago. We took the vacume in because the motor quit. They never called us to let us know when it was ready (supposed to}SO we went to the store to check and it was ready But, they lost our two connecting rods and wont replace ...
Yesterday my wife went to sears to purchare a trim saw (00911578000) for Fathers Day. We had seen it online on special for $49.99. At the store they didn't have it in stock and told her to order it online. She ordered it online, and it arrived for pick-up at the Haywood road store. I went and ...
I when to three sears automotive centers in the new york area to have my struts on my car that are in warrenty. Before I went I took my car to mechanic and made sure nothing was wrong with car, the first two centers added addition parts and labor. The third sears center charged me $40.00 for the ...