I have had a problem with SBC Ameritech's billing 3 out of 4 months of service. My first problem was that I went to pay my first bill through automated phone system and it didn't accept my (valid) credit card number. So I went to use another. They processed that one immediately. Then they later ...
I have been a customer of SBC Ameritech for quite some time. I recently called to have a service added to my home phone. As, usual, a representative offered me a "great deal" on another service. He mentioned several services to me, but the one that caught me eye was a cellular phone. He ...
In mid January I had called to cancel my autopayment because this would be my last bill from Ameritech and I wanted to avoid having problems. The customer service representative assured me it would be cancelled. When I received my next bill I noticed the bill was still going to be taken out of my ...
I have been a customer of Ameritech's for nearly 15 years. I called a few months ago to go over a discrepancy on my bill. As always, the representative goes into their "spill" about the services that SBC-Ameritech offers. They had a new package they were offering that matched what I was ...
After years of being a customer of Ameritech, only due to the telephone monopoly they once had in Michigan. I could not stand the Customer service. I had a few financial problems and outrageous phone bills. I downgraded my services multiple times only to be charged far more than I should have been. ...
Very disappointed in the way I was sold the "Sensible Solution" package. I was sold on the fact that it would reduce my monthly phone bill. I also had the opportunity to switch to MCI for a little less, but thought I would be a loyal customer and stay with Ameritech. I was told that my ...