I have been burned by Sallie Mae in much the same fashion as each of the people on this site. I believe Sallie Mae's service desk is serviceless, so it's time we the customer take action and contact the VP's and above and share information of the contact we have at Sallie Mae. Below is a list of ...
Sallie Mae has the worst customer service via phone I have probably ever encountered. I like to think that as an on-time paying customer of Sallie Mae's for several years now, I would be treated with even a tiny bit of respect. Well, forget that. I'm sure they outsource their customer service to ...
My name is jennifer and ill get right to the point. I have a student loan out through sallie mae they were the only company that would give a loan to a 19yr old with no cosigner. The structure of the loan was NOT properly explained to me. (not like i had a choice if i was going to go to college) ...
I co-signed a student loan for my son. Sallie Mae kept calling me at home and the callers were not very nice and tended to upset me after a major heart attack. I then wrote them and told them not to call me at home anymore. Now they have cut me off of all communication regarding the loan and ...
Be very careful when interacting with Sallie Mae. The following is true in my experience: 1. Different representatives will tell you different things. 2. Although when faxing a forbearnce or deferrment request it at times states that it will be processed within 24 hours (and it says this right on ...
Sallie Maeis customer support is just a laugh. Forget attempting to keep in touch with somebody that actually speaks english. I had been recently billed twice on my banking account. And so I contact them to get my banking account straight. Hah. They virtually inform me-too poor, you might get a ...