Eservation was cancelled same day at least within an hour or two online and followed up with phone calls. Charge on my credit card still appeared. Called company and was told it was refunded and advised to call the bank. Called bank and stated no refund has been processed. Called company and was ...
DO NOT USE RoomStays.com for your hotel booking arrangements, 1) their customer service is non-existent! 2) they don't refund your money (credit card) within a reasonable time (according to their website, its 3 business days), and 3) they take the money immediately! I have been trying to get a ...
Do not use this site! I booked a hotel for 2 nights and before going, called the hotel to change my reservation. They had no history of my reservation - they said I was not booked in. So I had to make a new reservation. Now, I have to try to get my money back from RoomStays. They have no customer ...
Do not book with Roomstays. It is a pain to change a reservation. Stayed at the Doubletree Houston Galleria which was fantastic. Tried to change the reservation and they had you calling them and then the hotel management and then them. Bad experience booking with Roomstays. There was no information ...
I believe in sharing the experience (both, good or bad) with fellow travelers. I've just had to add one more night of stay at booked-up hotel in San Francisco for my trip to Semicon West show, and Expedia, Southwest, and Kayak came empty-handed. Before going through the hustle of booking another ...