I closed out my account because I was moving. I was told when I closed out my new account they would not close it out for a month. So I had to pay for an additional month of service I did not use. Then I get my statement in the mail saying they owed me money, but would not pay me until March! That ...
Upon examination of March 16 Long Distance Service bill (Account # XXXXXXXXX) we noticed several billing errors. In order to provide more context for this issue, we feel we need to report that we have experienced similar service disruptions in the past two of which occurred during critical times in ...
I chose to change to Primus after getting a promotional notice, BIG MISTAKE The point is saturated in fixed and it is weak! I had been not able to obtain any inbound requires 8 times and checking since I have changed for them. Their tech support team is dreadful plus one of these was so arrogant, ...
As a Costco member, I was sent promotional material to join Wintel and receive a very favourable rate. After talking to a very helpful woman at Wintel I wanted to join up as I could still keep Telus for my basic service but receive a much cheaper service through Wintel. Before agreeing, I asked the ...
Hello, I Have been receiving expenses for long-distance service from Primus when I never actually registered due to their support. After I got the very first statement, I called them immediately and stated that I'd never registered together. Their reaction, "Yes, you did." After ...
I've been a person of Primus for quite some time now.in middle- Dec I approached customer care to discover when they might be ready to supply me long-distance support easily changed from Bell to Identity Wire phone. They directed me to get hold of Identity to see what provider these were applying. ...