I bought a solar reel with crank-handle #989137 and after about 50 occasions turning the handle it broke in two. I tried repeatedly to obtain a alternative, submitting images, etc plus they declined to deliver me a replacement until I settled. Therefore much for that 3-year warantee which was ...
I purchased a deluxe solar reel with crank handle #989137 and after about 50 times cranking the handle it cracked in half. I tried repeatedly to get a replacement, sending in pictures, etc and they refused to send me a replacement unless I paid. So much for the 3 year warantee that was noted on ...
I've purchased from poolsupplies.com in the past without any problems but this time I needed to cancel my order. I called before I received notification of shipping and after 20 minutes on hold while they check with the manager I was told they couldn't cancel the order because the items had been ...
I have bought from poolsupplies.com previously with no issues but this time around I had a need to stop my purchase. I named before I received notice of delivery and after 20 units on-hold while they seek advice from the supervisor I had been informed they mightnot stop the purchase since the ...
We recently ordered a pool filter from poolsupplies.com. It didn't come with the fitting that attach to the filter. I was told they would be sent out. After a few days and not receiving them, I called back, only to be told that the manager cancelled the order becasue they don't come with the ...
I originally ordered a pool liner on 6/14 and recieved a comformation along with tracking number. A few days later I recieved a message that the liner was no longer availableand to call the compnay. Upon calling I was told the shipping label had come off and they would try to locate my item. A few ...