In 2009 my husband was laid off. We still continued to make the mortgage payments until Jan. We then applied for the HARP program and at the end of Feb were declined. We were told we didnt make enough money for the low income payment plan. We were never late on any payments until then. PNC told us ...
Policy not posted or legible. Captured my debit card and destroyed it. Did not allow me to get card back. Teller said "sorry, its our policy if you are not a member of this bank". How is this acceptable? ...
On a childs linked savings account, whereby the primary balances are more than enough to preclude montly balance service charges; PNC persistently tapped a savings account $10/mo. While they refunded the initial charges and stated it would not happen again, additional monthly charges followed. On ...
Want customers to take off hats, sunglasses, even wigs for security reasons. Even called me at home to ask me why i did not take hat off even when they knew who i was. Only place i know that does this. Does not set well with me that i have to load my hands up with my clothing to do my banking. ...
Recently due my moving from Rockford, Illinois to Amarillo, Texas I did not have access to the Internet which caused me to be 3 or 4 days late making my credit card payment. I was charged a $25 late fee and interest charges. I am asking that under the circumstances that caused the late payment that ...
I have seen some companies with very poor customer service, but I have never seen it this bad. I had an Equity Line of Credit established with another bank that was acquired by PNC. This took time and money to establish. Haven't been able to use it as PNC never honored the EOL. Trying to resolve ...