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Charged for merchandise that was never shipped. Can't obtain a refund from the company!
I placed an order for Lenox soup bowls on 1/24/08. My credit card was charged on 1/25/08. Two weeks later, no merchandise. I send an e-mail requesting information on my order and I receive an e-mail back saying that it can take up to 4 weeks for an order to ship. Time goes by; I send another e-mail ...