I will start by quoting the rebuttal posted on this site by the CEO of PCCARE " Let me bring to your attention that we have an independent team of quality analysts who report directly to me in case any of our employees deviates from the following parameters: 1. Call Branding The agent must let ...
I was in my email account when a warning was sent to my screen saying my computer had a virus infection. Since Microsoft was stated in the warning I assumed it was from Microsoft. The warning said I needed to contact pc care 247 immediately to resolve the issue. Of course, foolishly I complied ...
We bought Norton360 and had a problem downloading my spouse's disc. She went to the user guide and where the support services page is had an e-mail address. This address was supposed to be one for Symantec. She ended up with a telephone # to call. She called this number and they told her they are ...
My 64 year old mother in law is on the phone with these rip off artists as I type this. Here is what's happening. 1) Her Norton Antivirus supposedly did not boot up this morning. 2) She did what she could to trouble shoot it. 3) She went looking for Symantec support in Google 4) Their advertisement ...
My netbook would no longer connect to the internet. Considering I took it to school to take notes and do assignments, it wasn't that big of a deal when it stopped connecting a two weeks before winter break. When the new semester started and found out one of my professors wants us to have a ...
Last week my computer was infected with the XP Home Security 2012 virus which takes over your computer and renders it useless - no access to the internet - nor to data in your files. Nothing. I was able to use my cell phone to briefly access the internet and found the first listing for a toll free ...