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Parts Geek
Found 33 reviews / complaints
Page 5

Parts Geek
POOR customer service

I ordered two tailgate struts and a hood strut for my vehicle and was pleased when the box arrived Within two days. The tailgate struts arrived but there was no hood strut in the box. I emailed them and let them know the nature of my concern. There was no response. Twice this last week I called and ...

Parts Geek
Customer service

I ordered parts from this company and got an email back that said Sales Invoice - Payment Approved. But after two days they didn't send me any tracking numbers. I called at least 30 times over a couple days to see what the problem was. The few times I wasn't sent to a voicemail after waiting on ...


Parts Geek
Customer Service

I ordered parts from this company and got an email back days later that said my account was on hold. I called at least 30 times over a couple days to see what the problem was. The few times I wasn't sent to a voicemail after waiting on hold for 30 minutes I would be asked for my information, then ...