Ordered product in Sept. 2011. Have not received the order. They will not answer phone calls or emails. They will not allow cancellation or returns (If you get their product). They take your money and disappear. ...
Like everyone else, made an order, hoping to have materials to make gifts prior to Christmas and other things, only to get nothing but silence. When I send an email asking about my order, I just get form emails back. They even sent an email asking me to substitute some of the things I orderd so I ...
Same story as everyone else. Placed 2 orders have yet to recievr product ordered or refund. Multiple attempts at speaking to company by phone and email to no avail. Contacted BBB about company only to get the run around again from the owner about no stock, backorders, and backlogged complaints. ...
Ordered stated they were in stock never shipped. Email no response then emails saying there is a 6 week wait, then 10 weeks a email to request subsititutes them a email saying no longer viable option. Have to wait for my special order, What special order. Stated in stock ready to ship. Only reason ...
I ordered 2 hanks and and 4 packages of buckles. I have requested status on my order and received the auto reply AKA "no reply". I have attempted to call but gave been unable to contact the customer service number because it is "temporarily out of service." Checking my account ...
Ordered 9 100' hanks of parcord and 2 packages of plastic buckles; did not receive my order or any portion of it by the 6 weeks stated on auto response e-mail.instead received e-mail on 12/11 stating they had just received a partial shipment of paracord and could e-mail substitutions or send e-mail ...