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Citibank
Ctibank not reversing charges

Citibank refused to reverse charges with a merchant that I purchased a timeshare from even though I provided them with documentation of cancellation. The reason they gave was because per MasterCard Association rules, if a vendor refuses your cancellation they can't reverse the charges. I contacted ...

Home Depot
Kitchen Cabinet Nightmare

My husband and I purchased cabinets from Home Depot in Sudbury. We also did major bathroom renovations as well. When the cabinet were being installed I noticed that the design / door style was wrong on the drawers and it looked funny. They ordered the correct doors and the colour was off slightly. ...