Overstock (UIXE sofa)
Delay in refund and arrogant customer service
I ordered from Overstock (UIXE Upholstered Plush Velvet L-Shaped Modular Sofa). 8/21: 2 of 3 boxes arrived. 8/25: called Overstock about the missing box, waited over 1.5 hrs on hold; CSR said they'd trace it and let me know. 8/29: called for a follow-up (88 mins on hold); no trace had been done; ...