I booked a flight last week for Wednesday, June 8 from Las Vegas to Denver. When I tried to check in tonight, I discovered that my reservation was for Thursday, September 8. After spending over 45 minutes with a 'customer service' agent and eventually his manager, all I got was a $50 'customer ...
First of all, I'd like to start this complaint by saying that I'm not one of those people that only says something when I get bad service. I am a Director of Stores for a large company and if I get amazing service somewhere, I have and will take the time to write a letter and mention who helped me. ...
My review is below, but I will never use Orbitz again. You just caused me unnecessary stress, an hour of my time, and you could possibly have cost me $900 if I hadn't started to demand a manager. That is horrendous customer service and there was no offer of compensation for it. I called once and ...
Based off of Orbitz's website info - I thought I was booking a 3 out of 5 star hotel at a decent price. The hotel was nothing as advertised. They show a brand new hotel with the grand opening banner hanging from the building (you can see it for yourself)- that was not the same hotel I booked. I ...
In March a booking of the hotel “The Palm hotel and SPA” in Miami (3025 Miami Beach, FL, 33140, phone 1-305-534-0505, fax 1-305-908-3366) was made. The booking was made through the web-site www.orbitz.com. The hotel was in a five - star category at the “Orbitz” web-site. The booking required a full ...
When booking a vacation package on Orbitz I decided to also throw in a massage for my wife, just to get the hassle of paying for it out of the way. They give you a voucher tha tyou redeem when you arrive. I assumed the massage would take place at the resort. Nothing in Orbitz's site stated where ...