We refinanced our loan through First california Mortgage Company, and told them that we wanted to make accelerated payments (payment plus additional principal). They provided us with a payment schedule for 10 and 15 year pay off. They sold the load to Option One. We made the first payment without ...
Be informed that Option One has continued to be a problem because not enough people are pulling together. Not only here in Mississippi, but all over the US. This company is a subsidiary of H&R Block in case you didn't know. Throughout Mississippi and especially here on the coast, Option One has ...
It all started 3 months after our mortgage was sold to option One our insurance co. Raised our homeowners insurance so we shopped around we found a company that was $250.00 less so we notified option One insurance first we called 4 weeks before the bill was due and then send a letter stating we ...
Option One has charged us over $1,200.00 for flood insurance even though we sent a copy of the FEMA map and a letter from our County stating that we are NOT in a flood zone. The proof we sent them is exactly what they say is required, yet they have charged our account. After sending the proof in ...
Our problems with Option One began in August when we were late with August's payment. I sent both August and September's payment together. September's was on time. My check was sent back to me saying that I had to send a Cashier's check for that amount. No reason was given. We had never sent them a ...
It seems my Mortgage lender decided to allow Option One to start servicing my Mortgage, what a nightmare. I sent in my payment which they recieved since I mail my payments certified and they signed for it. They got it internally but lost it somewhere inside their organization. I was then hit with ...