Every month we mail off our house payment and our second mortgage the same day together. Our house payment arrives and gets posted usually within 5 to 7 days. Now our payment to Ocwen usually gets posted 12 to 14 days after it is mailed and it always seems to be 1 to 2 days after the grace period. ...
Ocwen Federal Bank recently bought my new mortgage. After cashing my first payment check, they failed to record receipt of my payment and have been harassing me with 8:00am phone calls. Now, despite my faxing a copy of the cancelled check, they have put me out for collection with a law firm. ...
Almost all of the situations written about have happened to us. These people are NASTY and supervisors will not return calls or answer their phones. DO NOT DO BUSINESS WITH THESE PEOPLE! I would pay a higher interest rate just to get with a bank of our choice. Even if you have a small complaint ...
8 months ago, my Metwest mortgage was bought out by Ocwen. Every month since they have taken over, my payments have taken on average of 10 days to post to this account and on two occasions, have been late. I can empathize with those who have received the harrassing phone calls. I make all my ...
I saw the reports from others and add my experiences to the list. Their behavior is so consistent that I think they may be postponing posting payments received (and deposited to their account) to maximize interest earned on the loans on their books. If they would prefer not to have this reputation, ...
January 6. My loan is being serviced by Ocwen Bank as of Oct. 1. Since that time I have received at least 2 phone calls a month asking for personal information such as the amount of my utility bills, social security number. In addition, they call within the grace period days after the payment has ...