Here is the email that I sent to netzero with my complaint. They keep telling me gift certificates are not refundable... But if you scroll to the bottom of netzero's giftcertificate Terms and Conditions there is a list of 5 exceptions on refunds and expiration dates and there in print on there own ...
I have now canceled netzero 3 times and yet they are still billing me and I have confirmation numbers to prove canceling their service and now they are billing me under juno.com instead of netzero.com. They have charged me different amounts each month even after I have canceled and you can't get ...
My Dad asked me to order a CD from Netzero for him, since he doesn't have internet access yet. I ordered it online with his name as the "ship to" person and me as the "Bill to" on my credit card. I submitted the order, it came back refused, not approved, no confirmation #, no ...
After a year of my Nezero membership, I "suddenly" was unable to access the internet. I made several attempts via the connection wizard to fix the problem, but to no avail. The online tech support information was not helpful. I was then inclined to call the 900 number for tech support ...
They started an account without my permission to do so. Money was taken out of my bank acount and I want it back. ...
Netzero charged me a service that I did not request. I called them last December to cancel my service, and they still charged me.netzero sent me to Billing @ Suport.netzero.com and gave me a cancelation number; I followed the steps ending up in this web. Please let me know if I am on the right ...