Netzero continues to be getting my charge card for six months for an entry support I never required. They'd just credit me going back month in the beginning, then after demanding, they stated the final 2 weeks. I described I never approved these costs and lastly after an hour or so on-hold they ...
I have been a customer with Netzero for 10 years. A few years ago when I was about to cancel my service because I discovered #1: that they had upgraded my service and my daughters without my authorization, and #2 they had increased the monthly charge to twice as much as I was originally paying. ...
I have discovered Netzero is deducting 2 or 3 dollars dailing from my checking account and I have no idea why. I just saw a tv commerical advertising netzero as a dialup internet service. I didn't sign up for this service and have no idea how they obtained my debit card information. Does anyone ...
First off they outsource their customer service to overseas so it is very hard to understand the person on the phone. I tried to cancel my account and they tried to talk me out of it. I was firm and polite. No, I don't want to continue service, please cancel my account. Turns out, they kept ...
I have internet service with netzero. I recently had to move becuse my house went to forclure I want to tranfer my Dsl service to the new address netzero refused to transfer my service becuse they say your contract is for one year for the address I lived at before. I was no longer living in that ...
NetZero is BS. First of all, when i was 1st acquiring about the services, I asked the rep if needed a landline and i told her her i didn't have one but she said i could use the modem in my computer. Myself, not that computer savvy, So I'm like OK. OK I get the software and discover i do need the ...