Network Tool Warehouse - NTXTools.com
Network Tool Warehouse / NTXTools.com Company won't honor request to cancel order. Purchasing dept representative Todd Morgan does not answer repeated telephone messages to cancel order. Attempts by email to communicate also failed
I placed an Order placed on 01/07/10 for a tool. After waiting seven days called company for status on order. Customer service said part was not shipped on back order. Decided to cancel order and buy part locally. Called and talked to customer service which routed by call to Purchasing. Left ...