Ordered a magazine from them over 7 months ago, they actually changed my order date on their website and even then, I never received the magazine! When I wrote on their site to complain they said they would look into it, then deleted my complaint log! ...
3year subscription paid for and no delivery of magazine. ...
Placed subscription order on Web site. Charged twice for the order on my credit card. No confirmation or record of my order exits under my account on their Web site. They fail to respond to any Web delivered e-mails. I have filed complaint with credit card company. Suggest others not do business ...
I ordered a magazine from NetMagazines.com in January and they immediately took my Visa payment and the magazine never arrived 3 months later. I contacted their customer service (on-line), and they said they would deliver in 2-4 weeks. You can't contact them by phone and the BBB has never heard of ...
I ordered 5 magazines from NetMagazines.com on August 23. The company says the magazines will be delivered within 12 weeks. I waited approximately 5 months and still did not receive the magazines. I reported a problem through their "customer service" web page. I received an email from ...
I ordered TV Guide on July 1. I have made many requests via e-mail to resolve this. The response always comes from a customer service representative named "Michelle." I suspect they have an army of people responding to e-mails under the same name. For those who are interested and/or if ...