My company recently finished a 5 month ordeal with National Pen Company (an organization that sells specialty/promotional products). The long and short of it is, after taking over a week to order a couple items (and never ok'ing anything), we decided to cancel the order. 2 months later we start ...
We ordered 260 Calendars from National Pen on line. Since it was an online order they are refusing to correct the error, which we never received a conformation on. We then called them after we received the Calendars with the error and they said they would not replace them or take the ones we have ...
I ordered some company pens back in April, knowing that if I or my boss didn't like them there is a product gaurantee and we could return them. I didn't even show them to my boss because they were the crappiest pens I had ever seen. 10% of them did not even work. I called customer service and got a ...
National Pen Company of Elmsford NY and internet (www.pens.com) delivered defective pens to us. We ordered pens from them to promote our business. When we received the pens they had the wrong phone # for our business on them. When we contacted the company after the box was open and we discoverd the ...