I had an experience similar to others with this company. I thought I was contacting APPLE TECH support and have discovered after apparently signing up for a three month payment plan and spending many frustrating hours with this company before going to the APPLE store and connecting with the ...
Technician led me to believe that AppleCare Plus did not cover items such as software and technical support. Told me that if I wanted to make sure that I had technical support, that I would benefit from having the Advanced Technical Support - then went on to sale me the support for $249.00. After I ...
I was billed for a service that I never subscribed to. The representative said that they were given my email address and other information. She said I was sent an email and if I didn't unsubscribe; therefore, they began billing me. The only time I Became aware of the billing was by scanning my bank ...
Called because I thought they were apple and my MacBook crashed. I paid for the year long $199 plan, but then realized while i was on hold with customer service, that they were not Apple. I hung up and called back to cancel the plan, but since I had spoken to someone on the phone about the ...
I contacted 877-889-2129. I had googled "iPad customer service" and this came up and for some reason I was under the impression I was calling Apple. I called because I couldn't figure out how to sync or find my playlists. They lied and told me that the 6.0 version no longer has they ...
Thought I was calling Apple technical support, called in on the same number (866) 589-2231, followed the prompts for technical support, they answered that they were apart of Apple, tried to sell me a program for my iphone, they said if I didn't use it, my phone would get locked up. I was very ...