I acquired my computer works services on December 3. My computer was showing a blue screen and they said they could fix it. I asked Shane, a sales rep (I assume), if they could not fix my computer would I get a refund. He said I would get a refund, less the time the tech spent trying to fix it. One ...
My Computer Works guarenteed fixes, they made two attempts to fix my computer and failed on both occasions. They charged me $150.00 for each attempt. When I filed a complaint with the BBB they refunded my $300.00 and I closed my account with them. The next month they charged me $39.90. When I ...
Do not trust them!!! The sales people will lie to you by telling they will refund 100% of your money if they are not able to fix your computer. When you call back the sales manager (George) will tell you he will not refund your money. All they are capable of doing is down loading FREE antivirus ...
Called company to fix my computer charge was $129.95 for a hour no checks. Repairman fixed the computer less than a half hour. Then he tryed to get me to say he stayed a half hour longer. I said no iwould be charged for it. I signed the bill for $129.95. Then i got my statement and there was a ...
I cancelled my service with this company in December and I was surprised when I open my email last week and my computer works said they tried to charge my bank account $24.95 I had informed my bank back when I cancelled not to accept anymore charges from my computer works and they haven't. This is ...
I am the drbruce that posted the original review. After this was posted, I was contacted by Matt Bauer of My Computer Works. He listened patiently, investigated the problem and issued me a complete refund. Although my needs were not a good match for this comapny, I now believe they are trustworthy ...