I had Mr. Sandless refinish my hardwood floors. After doing a sloppy job, I was not satisfied with the job. Dirt and dust bunnies were permantly enbedded in the finish. Also, the finish didn't extend to the edges of the floor. I was told they would return to fix the problem. Of course they never ...
First of all the instructions for cleaning are only in english and most people who mop floors in the US use english as a second language. Secondly, the care of this floor is distinctly different than the care of a polyurethane based floor finish. The cleaner provided indicates on the label the ...
The owner said my wood floors would come out beautiful. After his employees did the floors, they said I should not use the sandless method, wood floors need sanding. If the owner told me that I wouldn't have used him. He said his work was guaranteed but he never showed up for the follow up ...
The worst contractor experience ever! They made my house unlivable for 2 months. I contracted this company in late 2009 to refinish my wood floors. Jesse Brown was the listed owner at that time, with Justin Johanssen working as office manager. I called and was given a phone estimate - I described ...
In April we contracted with Doug Henry dba Mr. Sandless Nashville to refinish the floors in our great room and foyer. On the day the work was scheduled to start Mr. Henry arrived two hours late but said the work could still be completed in one day. To expedite the work my wife and I helped move the ...
Mr. Sandless ruined my $8000.00 hard wood floors!!! They came out twice and coated my floors with something that now makes them horibble to look at. I have contacted them on several ocassions and no actions have been taken... They said they would come out and look at them and they are always a no ...